Charge 6 not showing heart rate - Fitbit Community

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Charge 6 not showing heart rate

Sparkright

4 0 6

My charge 6 Has suddenly stopped showing heart rate. Any help would be appreciated.

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1 REPLY 1

AndreaFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

37809 2014 6352

Thanks for getting back to us @Sparkright. I'm sorry to hear that your Charge 5 stopped showing heart rate. Let me help you.

Please check help article: What factors can affect my heart-rate reading on my Fitbit device?

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

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