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Charge 6 - not synching manual entry of swimming in "Log Activity"

I am a Masters swimmer and use my Charge 6 for tracking practices. Due to most practices having a lot of drill and kicking work along with interval swimming, the Fitbit's not good at all at automatically entering workouts. Most of the time, the dumb thing chooses "rowing machine" (yeah, did you notice the water lock???). After I get out of the pool, I generally delete the automatic entry and try to log the actual time in the water as swimming. I can do the entry, but as soon as the device syncs, the entry is gone. Very frustrating. Thoughts? I can't do much during the actual workout because I can't see up close well enough to toggle through the options.

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Hello @RLJ2022 

Recently, I've been seeing more users reporting issues with manually entering workouts and not just for swimming. I believe the team is aware of the issue. 

Since this is a bug on the Fitbit side, there isn't any troubleshooting that we can recommend. 

For now, please submit this issue using the Feedback option in the Fitbit app:

  • Tap your picture in the upper right of the Today page in the Fitbit app
  • Tap Feedback in the menu that opens. If you see Report issue in the menu, tap that instead.
  • Complete the prompts and submit.

The Feedback and issue reports are received by the team for review. 

Rieko | N California USA MBG PE

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