12-26-2023
10:23
- last edited on
06-28-2025
09:48
by
LizzyFitbit
12-26-2023
10:23
- last edited on
06-28-2025
09:48
by
LizzyFitbit
My new Charge 6 will not measure my sleep properly or my heart rate.. I know u am wearing it correctly What gives????
Moderator Edit: Clarified subject
12-26-2023 11:40
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-26-2023 11:40
Are you saying the HR is not correct during sleep? How was your sleep, did you have periods of sleep lasting 3 or more hours?
Best Answer12-26-2023 13:01
12-26-2023 13:01
It doesn’t register my HR and after what I know was 6 hours of sleep it says ai slept 1.5 hours… it is just frustrating!
12-27-2023 06:02 - edited 12-27-2023 06:03
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-27-2023 06:02 - edited 12-27-2023 06:03
Do yo see any heart readings throughout the day?
Best Answer12-28-2023 15:22
12-28-2023 15:22
I have slept for more than 3 hours a night it just register it.. HR is very seldom
Best Answer12-28-2023 15:23
12-28-2023 15:23
Very seldom.. I had to turn it to my wrist to get good readings so no I am wearing it wrong
Best Answer