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Charge 6 not tracking sleep properly

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‎12-26-2023 10:23 - last edited on ‎06-28-2025 09:48 by Fitbit Moderator

‎12-26-2023 10:23 - last edited on ‎06-28-2025 09:48 by Fitbit Moderator

My new Charge 6 will not measure my sleep properly or my heart rate.. I know u am wearing it correctly What gives????


Moderator Edit: Clarified subject

Best Answer
5 REPLIES 5

‎12-26-2023 11:40

‎12-26-2023 11:40

Are you saying the HR is not correct during sleep? How was your sleep, did you have periods of sleep lasting 3 or more hours? 

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0 Votes

‎12-26-2023 13:01

In response to Rich_Laue

‎12-26-2023 13:01

It doesn’t register my HR and after what I know was 6 hours of sleep it says ai slept 1.5 hours… it is just frustrating!

Best Answer

‎12-27-2023 06:02 - edited ‎12-27-2023 06:03

In response to Shellewells71

‎12-27-2023 06:02 - edited ‎12-27-2023 06:03

Do yo see any heart readings throughout the day? 

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0 Votes

‎12-28-2023 15:22

In response to Rich_Laue

‎12-28-2023 15:22

I have slept for more than 3 hours a night it just register it.. HR is very seldom 

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0 Votes

‎12-28-2023 15:23

In response to Rich_Laue

‎12-28-2023 15:23

Very seldom.. I had to turn it to my wrist to get good readings so no I am wearing it wrong 

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0 Votes