Charge 6 screen has gone grey with stripes

[Kwbabs]

The screen in my Fitbit has gone grey with stripes so I have no display whatsoever.  I have only had it 3 months.  

Moderator edit: clarified subject.

[ManuFitbit]

Welcome to the forums @Kwbabs

Thank you for providing the details regarding your Charge 6. Sorry to know the difficulty that you are experiencing.

Please, try to restart the device following the steps listed in the article: How do I restart my Fitbit device?

In addition, change the clock face as indicated here: How do I change the clock face on my Fitbit device?

[Kwbabs · Accepted solution]

None of this has worked.  This is the second charge 6 that has broken in just a couple of months.  I have been wearing Fitbits for years.  I am feeling stupid for buying a second one after the problems I had with the first and now it has happened all over again.  Your suggestions do not work.  Your customer service is practically non-existent.  This is so disappointing