help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 6 'server error' when try to connect with the app

‎03-22-2025 13:31 - last edited on ‎03-22-2025 16:36 by Fitbit Moderator

‎03-22-2025 13:31 - last edited on ‎03-22-2025 16:36 by Fitbit Moderator

Every time i try to connect my charge 6 fitbit says server error

 

Moderator edit: clarified subject.

Best Answer
0 Votes
1 REPLY 1

‎03-22-2025 16:35

‎03-22-2025 16:35

Hi @Douglas9952. A warm welcome to the community.

Thank your for sharing the inquiry regarding your Charge 6 and the attempts to solve this difficulty on your own. 

I'd suggest you the following steps:

  1. Fully charge your tracker
  2. Reboot your phone and restart your Charge 6
  3. Force close the Fitbit App on your phone
  4. Forget every Fitbit device from the Bluetooth settings
  5. Turn off the Bluetooth, and then turn it back on
  6. Retry the Charge 6 Setup process.
Best Answer
0 Votes