Charge 6 set up incorrect language, and it can't be changed

[SergeyKofanov]

My wife got a replacement Charge 6 after the one she bought first from Amazon was having problem with its screen. The old one picked the language from the Fitbit app on her phone correctly, which was Spanish, but the new one started to show everything in English after if was set up, and it seems there's no way to change it.

In the past, changing language from Fitbit website worked, and I used it with my Charge 5, but this option is no longer available. It says "You have to change something before hitting the button Save". I do change the language and the country in the form, but it just keeps saying it when I hit the button Save, and it doesn't preserve my changes.

[MarioSFitbit · Accepted solution]

Hi @SergeyKofanov ! Welcome to the Community ! 
I appreciate your message, and I'm sorry to hear your wife's Charge 6 replacement setup incorrect language and cannot be changed. 
Thank you for your troubleshooting efforts. 

I'll be glad to suggest you the tips shown in the following help article : How do I change the language on my Fitbit device?

[SergeyKofanov]

It worked. Thank you!

[MarioSFitbit]

Hi @SergeyKofanov ! 
Thank you for your confirmation. I'm happy to know it worked ! 

Let me invite you to visit our Health & Wellness board where you can make new friends, create topics and share your experience while reaching your goals.