Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 6 showing phone disconnected icon

  • IMG_6708.jpeg

Does anyone know what this icon means on a charge 6?

 

Moderator edit: clarified subject.

Best Answer
4 REPLIES 4

Hi @Knits4fun a warm welcome to the forums. 

Thank you for sharing the picture and the inquiry regarding your Charge 6. 

That is the symbol that your phone is out of Bluetooth range. 

If you believe that you are having difficulties to sync with your Fitbit app, see: Why won't my Fitbit device sync?

Best Answer

@ManuFitbit   Please browse this forum for other user comments.  Some people are seeing this when they know that their phone is connected.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

This symbol just started appearing after my update.  My phone is next to my Fitbit and it still appears periodically. Seems like a problem with update

Best Answer

@cpdisney   Other users are reporting the same thing.  Please give feedback directly to Fitbit through the Fitbit app.  Tap on your profile picture, then Send feedback.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer