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Charge 6 still shows download app after pairing

‎12-15-2023 10:41 - last edited on ‎12-21-2023 12:26 by Fitbit Moderator

‎12-15-2023 10:41 - last edited on ‎12-21-2023 12:26 by Fitbit Moderator

I had this problem and after hours of working on it, I watched a youtube video that mentioned in the app to press the battery symbol.  I did and up popped a page asking if I wanted to update my Charge 6 and it would take about 40 min.  It worked!!

 

Moderator edit: edited title to clarity

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1 REPLY 1

‎12-21-2023 12:28

‎12-21-2023 12:28

Hi, @TindraS It is nice to see you around, welcome back!

Thanks for explaining the situation in regards to the setup of your Charge 6. I truly appreciate you posted this and the steps you've taken to sort it out, this will help other community members to get it solved.

Thanks!

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