help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 6 stopped syncing and will not charge

‎05-18-2026 04:31 - last edited on ‎05-18-2026 06:49 by Fitbit Moderator

‎05-18-2026 04:31 - last edited on ‎05-18-2026 06:49 by Fitbit Moderator

Had watch for 2 months. Battery will not charge and watch won't sync it just searches. I restarted the app deleted and added it again but nothing works. Any suggestions?

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎05-18-2026 07:25

‎05-18-2026 07:25

HI @Red1965, Welcome back to our Community, is nice to have you here!

Thanks for sharing with me your current situation. I really appreciate it. Firstly ensure that your device is properly paired following the steps provided in this article: How do I set up my Fitbit device?

Regarding the battery you can find steps and recommendations here.

Best Answer
0 Votes