07-13-2025 18:16
07-13-2025 18:16
Went swimming in a pool today with my Charge 6. I forgot to lock it. After swimming, screen dark and side button won’t press. Put it on charger and nothing. Won’t turn on. Just buzzes. Tried to do a hard reset and nothing. Any ideas how to correct this or is it done?
07-13-2025 20:18
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-13-2025 20:18
Hi @Khawk1008 which device? Charge 6 or Inspire 2? Your label is Inspire 2, but the text body says Charge 6. It's best if we place this in the proper forum area to get you the best possible responses.
Best Answer07-18-2025 12:20
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-18-2025 12:20
Welcome to the Fitbit Community, @Khawk1008. I moved your post to the Charge 6 board in order to keep our community organized and I'm sorry to hear that your Charge 6 stopped working after swimming with it. I'll be happy to assist.
I noticed that you already got in touch with our team and received assistance.
Thank you for your help @Odyssey13.
Have a nice day.