Charge 6 - super fast drains battery

[mtchanov]

Hi, I have Charge 6 since late July 2025. Starting 18.09.2025 the device started drain batery for less than 22 hours from 100% to 5% whithot any change of usage habits; now, 1 week later it bearly drains from 100% to 5% for about 12 hours. 

Before last week, the battery usually standed for 5-7 days.

How I shoud proceed?

Regards

Moderator edit: clarified subject.

[alexthecat]

@mtchanov have you tried restarting the device? That's usually the first step in troubleshooting. The instructions are here if you need them. 

[mtchanov]

Hi, yes I had restarted it.. no positive change.

[ManuFitbit]

Good to see you for the first time in the community @mtchanov. 

Thank you for letting us know the difficulty that you are experiencing with your Charge 6. Thank you for trying to fix it through the restart. 

Please, make sure to follow the points listed in this help article: Extend your Fitbit device's battery life.

Thanks for your help @alexthecat.

[mtchanov]

Thanks for the proposal, in fact I have tried all the possible recommendations listed for extending the batter life... still they did not helped... It is not about extending the life... in fact there is a drastic and full not-holding-the-charge situation, not just a slightly almost not visible reducing.