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Charge 6 isn't syncing

‎01-06-2026 09:18 - last edited on ‎01-06-2026 10:31 by Fitbit Moderator

‎01-06-2026 09:18 - last edited on ‎01-06-2026 10:31 by Fitbit Moderator

Weekly problems syncing my charge 6. Have tried everything. So frustrating. 

 

Moderator Edit: Clarified subject.

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3 REPLIES 3

‎01-06-2026 10:10

‎01-06-2026 10:10

Hi @GillLea and welcome to the community!

I appreciate your message, and I'm sorry to hear that you are experiencing syncing issues with your Charge 6. 

Thank you for the troubleshooting steps you tried so far. 

Please confirm if you performed the suggested steps detailed here: Why won't my Fitbit device sync?

I also wanted to inform that I have moved your post from French forums to English. 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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‎01-07-2026 19:54 - last edited 4 hours ago by Fitbit Moderator

In response to MarioSFitbit

‎01-07-2026 19:54 - last edited 4 hours ago by Fitbit Moderator

Yes, but none of them is what I need. My Fitbit is showing the wrong time and date on it. How do I fix this? I have had this Fitbit for several yrs, and now it’s doing this. 

 

Moderator edit - formatting

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Friday

In response to Kirksheree

Friday

Hello @Kirksheree 

Please see if this help page (<-- click) has the information that you need to fix your Charge 6 time & date. 

Rieko | N California USA MBG PE

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