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Charge 6 was unresponsive now x on screen

‎12-28-2024 03:33 - last edited on ‎12-29-2024 09:39 by Fitbit Moderator

‎12-28-2024 03:33 - last edited on ‎12-29-2024 09:39 by Fitbit Moderator

the charge 6 is only a mth old. previously i did the restart as it was only showing logo during charging.

Moderator edit: updated subject for clarity

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‎12-29-2024 09:40

‎12-29-2024 09:40

Hi, welcome to the Fitbit Community forums, @Aizuddin.

Thank you for sharing all these details about the inconvenience you've been having with your Charge 6 and for confirming that you already tried a few troubleshooting steps.

I've been informed that you were able to get in touch with the Customer Support team for further assistance with this. In this case, they will let you know how to proceed.

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