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Charge 6 will not connect to WiFi

‎07-22-2025 14:35 - last edited on ‎07-22-2025 15:23 by Fitbit Moderator

‎07-22-2025 14:35 - last edited on ‎07-22-2025 15:23 by Fitbit Moderator

My new Charge 6 will not connect to WiFi.  The error is "Oops, looks like there no internet connection".

 

Moderator edit: clarified subject.

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‎07-22-2025 15:22

‎07-22-2025 15:22

Welcome to the forums @Joey52. 

Thank you for sharing with me the information regarding the difficulty that you are experiencing with your Charge 6. 

Please, try to plug your watch into the charger and make sure it’s in range of your Wi-Fi network. For a stronger Wi-Fi connection, move your watch closer to your router. If you still can’t connect to Wi-Fi, complete the tips listed in this help article to get the device work. 

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