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Charge 6 will not sync with app

‎04-15-2024 08:22

‎04-15-2024 08:22

My new charge 6 stopped syncing with the app today.  Will not sync and just gets error message.  

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2 REPLIES 2

‎04-15-2024 11:14

‎04-15-2024 11:14

@JBH3 , a warm welcome to the Community! Thank you for your message. 

What does the error message say?

In the meantime, please have a look at this: Why won't my Fitbit device sync?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎04-15-2024 12:41

In response to JuanFitbit

‎04-15-2024 12:41

Well, now it looks like it is syncing, but takes several minutes instead of seconds, and does not sync all the data (step and activity counts are way off).  I updated the app to the newest version, and that does not help.   
Never had a sync issue with my old Charge, but the Charge 6 has been a nightmare.  

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