Charge 6 won't change back to my time zone

[ladyrev73]

When I drove thru a different time zone last night my watch automatically changed.  It will not change back to my time zone.

Moderator Edit: Clarified subject

[RiekoC]

Hello @ladyrev73 

I've seen posts from other users who traveled to/through a different time zone and reported their Fitbit device didn't change back to their home time zone. The suggested troubleshooting solution has been:

• Disable Automatic Time Zone and Automatic location
• Change the time zone to something else
• Do a manual sync on the Fitbit app
• Go back and enable Automatic Time Zone & Automatic location
• Do another manual sync on the Fitbit app

You might want to restart your Charge 6 as well.

[ladyrev73]

Thank you so much!!!

[DramaQueenDiva]

The watch is tied to whatever time zone your phone and Fitbit account are tied to.  When your phone senses that you're in a different time zone, it will send that information to Fitbit after it resets the time itself.  Fitbit will then send that information to your device next time you sync it.  It happened to two of the 4 people I was traveling with earlier this week.  We cruised to Puerto Rico, which is one hour ahead of our time zone.  My phone, as well as 2 others changed to the local time zone automatically (the other two didn't take their phones with them this trip).

Since the other two traveling companions had their BT on and synced to their Fitbits, their watches changed time zones.  Mine however was not connected for this reason, so mine never changed.  Once we made our way back to the States, I had the other two sync their watches since we were back in our own time zone and their phones were already switched back to our time zone.  Once they did a manual sync with their phones, their watches changed back ask well.

[ladyrev73]

Thank you.