03-13-2025 18:39
03-13-2025 18:39
Hi all! I just updated my pixel 6 to Android 15, and immediately I got a notification from my phone that my Charge 6 wasn't paired and that I should forget the device for security reasons. I tried to repair, but it wouldn't, so I forgot the device. Since then I have tried everything. Every how-to list I could find on this forum for charge 6, for Android 15, for Pixel 6, and nothing has helped. I need help! I have restarted my Fitbit, restarted my phone, turned off Bluetooth, deleted and redownloaded the app, etc., and nothing has changed. The time is still right though
03-13-2025 20:22 - edited 03-13-2025 20:26
03-13-2025 20:22 - edited 03-13-2025 20:26
Hello there @em28, welcome to the Fitbit Community!
I really appreciate you taking the time to share this issue and all the steps you've already taken. Thank you!
It's common for devices to have compatibility issues after updates. Now that you've reinstalled the Fitbit app, the device should connect soon.
Please try turning the Bluetooth off and restarting your watch at the same time, if that doesn't work, let me know!