help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 6 won't stay connected to Bluetooth

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-13-2024 21:14 - last edited on ‎06-28-2025 11:41 by Fitbit Moderator

‎01-13-2024 21:14 - last edited on ‎06-28-2025 11:41 by Fitbit Moderator

I got a charge 6 for Christmas which didn’t stay connected to Bluetooth.  I contacted Fitbit who then sent me a replacement 2 days ago.  It has the same issue, I can’t stay connected.  I had a charge 3 for 5 years and never had an issue ever.  I was told the problem Is I hadn’t updated to 4.08 which I had and still no progress.  Help!!!!!!


Moderator Edit: Clarified subject

Best Answer
0 Votes
0 REPLIES 0