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Charge 6 won't sync after latest app update

ANSWERED

‎10-22-2024 23:32

‎10-22-2024 23:32

I have been having major problems with my 5 month old Charge 6 - not logging distance, rubbish GPS tracking etc. I updated the app to rhe latest version last night, and now the app won't sync at all. It refuses to pair with my phone, and if I try to pair from the phone, rather than from the app, it won't work either. I have tried uninstalling, reinstalling etc, and no joy. I am so fed up with this device, and I think this is the final straw.

Best Answer
61 REPLIES 61

‎06-15-2025 12:26

In response to FatimaFitbit

‎06-15-2025 12:26

Thank you so much! It worked. I've been dealing with this for some time now and what truly made the difference was to unpair/forget the Bluetooth device and then try syncing again. 

Best Answer

‎06-20-2025 15:15

In response to FatimaFitbit

‎06-20-2025 15:15

Its work bow thanks

Best Answer