Charge 6 won't sync

[Tymba]

I've done it all except for the one that you're supposed to hit the button while it's on the charger because that doesn't do anything I can't get that to work I'm traveling from America and I think somewhere in Ukraine it just stopped right around the time I updated it. Now it has the wrong time zone as well It's an hour behind It's it's physically just useless to me now and I don't know what to do I've tried everything It comes down to pairing and it tells me the code to put in I put it in it says something went wrong try again when you sync in the app It says synced for a fraction of a sync then goes back to unable to sink


Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Tymba. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Charge 6 is still not syncing nor showing the correct time. I understand your concern, I will do my best to help you with this!

To better assist you, please confirm that you've tried all troubleshooting steps provided here Why won't my Fitbit device sync?

Please note that the time will be wrong if your Charge 6 hasn't synced recently as your Fitbit device uses the time of the device you're syncing with. To make sure that your Fitbit device is syncing, go to your Fitbit app and tap the Today tab > Tap Devices > device image >  tap Sync Now. 

If the issue is still not solved, but you can confirm that your Fitbit device is syncing,  I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again.