Charge 6 won't turn on

[Lisaderrick1975]

Hi I've just about had enough of this charge 6 it won't turn on yet green light at the back is on I've tried everything so your my last hope otherwise Iam just going to chuck in the bin

[RiekoC]

Hello @Lisaderrick1975 

Sorry to see that you're having issues with your Charge 6. Have you had a chance to contact Fitbit support (<-- click link)?

Since your device is still under warranty, Support should be able to let you know what are your options under warranty.

[ChristieW1972]

This is my second Fitbit 6 and the second time I've had the issue you describe. The first time I wasn't under warranty I don't think so I just chucked it up to bad luck and got a new one (it was less than a year old). Now I've had this one maybe four months or less even and the screen went out too. I got a message today that the charge is low -- so I guess when I tried to charge it did but the screen is gone and green on the back also. I wonder is this a known issue with the 6?

[Kingajg]

Warranty should not be the topic if the update killed it

[Lisaderrick1975]

I don't know were my warranty is also I've lost my receipt so I can't do anything about it. 

Moderator Edit: Word choice