Data sync issues - cardio load

[Ged1957]

I'm using the AI driven public preview version.

This morning I've had real problems with what seems to be data sync anomalies and inconsistencies 

I've done three fairly intensive walks. The individual walks data says zero cardio load. My overall cardio load so far today is 30 according to the 'circle' graphic is showing 30 the AI coach is congratulating me on banking 60.

Anyone got any suggestions about what's going wrong and how to fix it?

I've restarted the Fitbit two or three times as well as rebooting my phone ....

[Julia_G]

Hi, @Ged1957 I think the cardio load 0 issue is a bug not yet ironed out.  It is also still an issue in the standard app.  It will report your day’s total cardio load in both versions, but in neither will it give you anything but 0 for each individual activity.  Hopefully this will be fixed when the full version of the app is released.

[alexthecat]

@Ged1957 I've been having similar issues with the app lately. There appears to be a date window bug that is causing the app to pull the wrong historical data. I have reported it within the app and you may want to do to the same. I'm not sure when we can expect to see a fix for this. 

[jrlrunner]

My charge 6 isn’t syncing since 1 pm PST. Ridiculous! 

[Henry_W]

My App removed the Cardio Load for previous exercises.  That seems like more than just a 0 Cardio load bug.