Days exercised not showing up on Charge 6

[StaceyME]

My charge 6 is no longer showing me how many days I’ve exercised this week on the device, it says 0 of 5, when I’ve worked out 4 days this week. It shows that on the app just fine, but on the device it hasn’t worked since an update earlier. I’ve tried restarting numerous times.

[Rich_Laue]

What does it show when you look at tye exercises through the fitbit app on the phone, 

[spelcheck]

Mine shows 3 of 5 days exercised in the app, 0 of 5 on the charge.  This is the first time I've seen this particular issue happen with mine, and resetting the charge 6, restarting bluetooth, restarting phone, syncing in the app don't seem to help.

[CGA555]

I'm having the same issue I've worked out every day this week but it only shows every other day on the app. If I go day by day the steps and exercises are there but when it shows a summary of the week it only shows exercises every other day.

[Theovv]

Did anyone ever find a solution for this?

[spelcheck]

I forget what thread it was but someone posted a workaround- turning Bluetooth off, then going into the app scrolling to top of page and clicking the red banner complaining about Bluetooth, then activating Bluetooth through the app ("allow- fitbit wants to turn on Bluetooth") then pulling down to refresh seems to work nearly every time for me.

[Tigger9]

I've tried this with no favorable result....not sure what to try next

[RiekoC]

Hello @Tigger9 

Have you had a chance to delete the Fitbit app then re-install it?

[Tigger9]

No, I will try that! Statistics show up on the app....just not the 6.

The best things come when they are least expected!