Deleting bulk sleep data

[Trevor_Jordan]

My new Charge 6 has around 150 old sleep logs which weren’t mine, and the only reference in the Help files was dated 2017 and says I have to delete them all separately…. isn’t there a way to delete them in bulk, please?

[JuanFitbit]

@Trevor_Jordan , A warm welcome to the Community! Thank you for your message and efforts. 

In the Fitbit app tap on the settings icon (gear icon upper right corner) .
Tap on Account settings> delete data>Sleep

There you'll be able to choose a time frame. Keep in mind, that you might have to divide your time frame into small parts. 

[Trevor_Jordan]

Thanks for getting back to me so promptly, but sadly that doesn’t work…

Sincerely,
Trevor Jordan

[JuanFitbit]

@Trevor_Jordan , Thank you for your reply!

Just to confirm, did you try different time windows? By weeks, months, etc?
Did you get an error message? If so what did it say?

Did anything get erased? 

[Trevor_Jordan]

I tried periods of a month, there was no error message, and nothing was erased.

Trevor Jordan

[JuanFitbit]

@Trevor_Jordan , Thank you for your reply! 

As there is too much data to be deleted, please wait 72 hours to see the changes. If afterwards the data still appears, please comment on the thread again, to inform us. 

[Trevor_Jordan]

Thanks. Will do.

Trevor Jordan

[Trevor_Jordan]

Thanks. Now all gone!

[JuanFitbit]

@Trevor_Jordan , Thank you for your reply and confirmation. I'm glad that the info was helpful and your data was deleted. 

Please visit our discussion forums. There you will find several users who are interested in fitness, healthy eating or better sleep and share lots of tips. They will be happy to meet you there.