03-01-2024
19:09
- last edited on
12-14-2024
11:19
by
LizzyFitbit
03-01-2024
19:09
- last edited on
12-14-2024
11:19
by
LizzyFitbit
I loved my charge 5 for its ability to precisely show a small map as to where I went with each mile marked on a path- alas NOT so for this charge 6 !!! I have rebooted it 4 times now and I merely get a total mile and a time per mile but not the important MAP - yes my GpS is on and I do carry my iPhone with me- I do not need music nor the wallet - I want a map displayed on the app after I complete my workout each snd every time and every where I go ( it worked on my charge 5 in France and Italy and even on a boat!!)
I submitted a ticket to Fitbit snd still haven’t a response since January 13 this year!!
help!!
and yes I miss the number of flights climbed too!
Moderator Edit: Clarified subject
03-05-2024 12:44
03-05-2024 12:44
Was this map on the Charge 5, or the Fitbit App?
03-05-2024 17:17
03-05-2024 17:17
Once one updated the Fitbit app, the Fitbit showed a small map with each mile marked and the area were one was walking - this worked even in France , Italy and when I was in DC area and Florida as well as RI where I live - now I only get a total amount of steps and my effort - no longer a map to review
03-06-2024 04:20
03-06-2024 04:20
@keszml You are describing app behavior. It doesn't matter which model you use. This change didn't happen because you upgraded your Fitbit. Do you use an Android or iPhone?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.