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Distance depicted on a map not on Charge 6

I loved my charge 5 for its ability to precisely show a small map as to where I went with each mile marked on a path- alas NOT so for this charge 6 !!! I have rebooted it 4 times now and I merely get a total mile and a time per mile but not the important MAP - yes my GpS is on and I do carry my iPhone with me- I do not need music nor the wallet - I want a map displayed on the app after I complete my workout each snd every time and every where I go ( it worked on my charge 5 in France and Italy and even on a boat!!)

I submitted a ticket to Fitbit snd still haven’t a response since January 13 this year!!

help!!

and yes I miss the number of flights climbed too!


Moderator Edit: Clarified subject

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3 REPLIES 3

Was this map on the Charge 5, or the Fitbit App? 

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Once one updated the Fitbit app, the Fitbit showed a small map with each mile marked and the area were one was walking - this worked even in France , Italy and when I was in DC area and Florida as well as RI where I live - now I only get a total amount of steps and my effort - no longer a map to review

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@keszml   You are describing app behavior.  It doesn't matter which model you use.  This change didn't happen because you upgraded your Fitbit.  Do you use an Android or iPhone? 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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