12-30-2024
13:10
- last edited on
12-31-2024
04:57
by
DavidFitbit
12-30-2024
13:10
- last edited on
12-31-2024
04:57
by
DavidFitbit
Hi there, has anyone been able to confirm whether Fitbit watch bands contain PFAS/PFA's following the recent study that tested various wearable bands. I contacted customer service for more information, but unfortunately, the agent wasn’t able to provide any details about which Fitbit bands are free from PFAS. When I asked if the company was aware of the study or taking any action to address this, I was told they were not.
I’m looking for a non-toxic band option, but I want to make sure I’m avoiding all harmful substances—not just PFAS but also other chemicals or toxic coatings. I’m open to exploring any band material that is safe, whether it’s silicone, leather, metal, fabric, or any other material. Has anyone been able to get clarification from Fitbit or found reliable sources regarding the presence of harmful chemicals in their bands?
Thanks in advance for any insights!
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
01-17-2025
10:00
- last edited on
01-19-2025
08:43
by
JuanFitbit
01-17-2025
10:00
- last edited on
01-19-2025
08:43
by
JuanFitbit
Hi everyone! Thanks for your comments and feedback.
12-30-2024 14:15
12-30-2024 14:15
@SusanA123 this has been escalated to the appropriate team at Fitbit/Google and there will be more information from them about this soon.
I have a professional background in chemistry and toxicology. There are a few things that I notice about that study. They are using units that make the levels seem a lot scarier. 16,662 ng/g sounds a lot more impressive than 0.016662 parts per million and that's the highest level that they saw. <LOD means that nothing was detected. They don't say how many bands or which ones were in the <LOD category. They also state that little is known about whether PFHxA is absorbed by the skin.
01-07-2025 09:45
01-07-2025 09:45
It would be great if we could get a product with 0 parts per million of toxic chemicals.
01-10-2025 12:04
01-10-2025 12:04
This "answer" is totally incorrect.16662 ng/g is not 0.016662 parts per million. It is 16.66 parts per million, which is a significant level of PFAS. The EPA is setting the standard at 4 parts per Billion for water. Not sure if this an honest mistake given your professional background.
What about Fitbit Ace LTE (kid's watch)? Google can we get some answers please!
01-11-2025 09:30
01-11-2025 09:30
The standard wristband makes me break out in itchy bumps. I ended up purchasing a leather band on Amazon. Works great!
01-12-2025 12:16 - edited 01-12-2025 12:19
01-12-2025 12:16 - edited 01-12-2025 12:19
The topic and question is... "Do Fitbit wristbands contain PFA's/PFAS?"
No one answered Yes, or No. So, this topic is not answered or solved. Responding that the team will respond "soon" with no follow up date commitment/accountability is not an answer.
Some great products will share a bug/task tracking link or ID that helps to create a culture of accountability that improves products, and Customer trust in products. Since the Customers know they are being listened to and not fobbed off simply to help optimize some metric tracking time to resolve questions.
01-14-2025 12:03
01-14-2025 12:03
Hi everybody! Thank you for your messages and questions.
Pixel Watch bands meet industry standards with regard to PFAS. We proactively limit PFAS in our products and are committed to minimizing PFAS beyond what is required by law (link).
We are proactively developing long-term alternatives to eliminate PFAS where possible.
See here for more information about our commitment to rigorous testing and meeting industry standards for safety.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
01-15-2025
07:38
- last edited on
01-15-2025
09:23
by
JuanFitbit
01-15-2025
07:38
- last edited on
01-15-2025
09:23
by
JuanFitbit
Good to see moving forward that extra care will be devloped, however should I still wear charge 6 fitbit strap, after the article was paublished by UPI.
Head line
A simple answer would be much appreciated, Yes or No
01-15-2025 17:17
01-15-2025 17:17
Thank you for sharing Fitbit’s commitment to limiting PFAS in their products. However, I was hoping for more specific information regarding which watch bands are entirely PFAS-free. Could you please clarify if there are any bands currently available that do not contain PFAS at all?
01-16-2025 08:14
01-16-2025 08:14
A recent article in The Guardian stated that many of the fitness tracker bands contain dangerous levels of PFAS, also known as forever chemicals. I'm trying to determine if my inspire 3 purchased within this year may contain forever chemicals. I'll try the website help.fitbit.com.
01-16-2025 08:22
01-16-2025 08:22
Thank you for your reply that your products comply with current standards. I have been reading that 0 is the acceptable level for PFAS in all materials. I'm concerned that current standards are not rigorous enough. If your tracker bands do contain PFAS would you be willing to provide us with a complimentary silicone replacement band? Thank you.
01-16-2025 11:30
01-16-2025 11:30
Are PFAS or any related substances used in manufacturing or coating the bands? The most I can get anyone to state is that the specifications do not specifically note that PFAS are used, or that Fitbit follows all relevant governmental regulations (which are basically non-existent here), but no one can say for sure that PFAS are not used.
01-16-2025 13:15
01-16-2025 13:15
from my chat with customer service today.
01-17-2025 06:15
01-17-2025 06:15
Funny. I chatted yesterday and got a "no," after some initial equivocation. As I said then, it was not a particularly reassuring conversation.
01-17-2025 07:46
01-17-2025 07:46
01-17-2025
10:00
- last edited on
01-19-2025
08:43
by
JuanFitbit
01-17-2025
10:00
- last edited on
01-19-2025
08:43
by
JuanFitbit
Hi everyone! Thanks for your comments and feedback.
01-17-2025 10:51
01-17-2025 10:51
01-17-2025 11:27
01-17-2025 11:27
Thanks for getting back and for your question @Runner10001.
This is the information we got to share and yes, moderators work for the company.
Have a great weekend.
01-18-2025 04:05
01-18-2025 04:05
Good to hear that the Charge 6 Fitbit standard band does not have PFAS. I assume is silicone?
01-18-2025 08:42
01-18-2025 08:42
So to be clear, Andrea, I received incorrect info when I reached out to customer service? They told me “yes” that charge 6 bands have Pfas.