12-24-2024
17:28
- last edited on
12-25-2024
06:40
by
MarioSFitbit
12-24-2024
17:28
- last edited on
12-25-2024
06:40
by
MarioSFitbit
Hi Support,
I have purchased Charge 6 gadget for my daughter and I do not know how to pair it with the phone. The app sucks I have installed it on my phone and I can see Charge 6 as an option but on my daughter's phone such option does not exist. There are a few devices marked for kids but Charge 6 is not listed.
At this point I am considering 3 options:
1. return this thins as useless and purchase something from China.
2. run it stand alone if possible
3. get a feasible 3rd party app for her phone.
I am looking for your recommendations.
Thank you very much for your help.
Tom
Moderator edit: formatting
12-25-2024 04:36
12-25-2024 04:36
Hello @Astrophoto and welcome to the Community. You need the Fitbit app to use a Fitbit. It can't collect data until it is paired to an account and it must be an unsupervised Google account. There are two possible issues here:
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.