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Downloading Data

‎11-30-2025 12:43

‎11-30-2025 12:43

Please can someone help me - I'm tearing my hair out.  I see that the web based Dashboard has disappeared when you log on to Fitbit.com and it keeps referring me to the App.  I'm not on Premium (do I need to be?).  How on earth do I now download my data in to a spreadsheet like I used to?  I need it for an appointment I'm going to.  I've tried everything on my App (on my Android phone) and can't find any option to do this.  Am I going completely mad!  

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‎12-02-2025 07:38

‎12-02-2025 07:38

Hi @Kassey, welcome to the Fitbit Community! It's great to have you here! 

Let me help you export your Fitbit data.

Thank you for your feedback about the online dashboard. We are constantly reassessing the features offered by our products to provide our members with a better holistic view of their health and well-being. To do this, we sometimes need to update our technology to make these improvements. We are working to improve the overall experience of our products.

Currently, you don't need to be a premium member to export your data. Instead, you can follow the steps from our help article How do I export my Fitbit data?

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