10-22-2023 06:11
10-22-2023 06:11
I am not able to use the ECG app on the charge 6 , it says can't find phone. But my phone is connected . The same issue was there with charge 5, please help me
10-22-2023 12:17
10-22-2023 12:17
Hello @dsaga
First of all, are you in a country where the Fitbit ECG app is available for use? This page lists the countries: Fitbit Irregular Rhythm You'll have to scroll down to find the list.
If that's not the issue, another user with the same problem had success when they uninstalled the ECG app and re-installed it. You might also want to restart your device after uninstalling & re-installing the app. If you would like instructions on how to get to the ECG app, see page 24 of the Charge 6 manual (<-- click link). Follow the instructions for changing the clock face, but tap on Apps instead of Gallery.
Rieko | N California USA MBG PE