ECG app on my Charge 6 isn’t working

[Colinjbarr]

The ECG app on my Charge 6 isn’t working. I’ve deleted and reinstalled the ECG app, I’ve restarted my Fitbit, I’ve enabled all permissions on the ECG app and it still is not working. When I open the ECG app on my Fitbit it tells me to open the iPhone app, and it does nothing. What do I need to do to fix this? 

Moderator Edit: Clarified subject

[Colinjbarr]

The ECG app on my Charge 6 isn’t working. I’ve deleted and reinstalled the ECG app, I’ve restarted my Fitbit, I’ve enabled all permissions on the ECG app and it still is not working. When I open the ECG app on my Fitbit it tells me to open the iPhone app, and it does nothing. What do I need to do to fix this? 

 

 

[gdio53]

@Colinjbarr 

Please verify that you are located in one of the countries in this list. 

[Colinjbarr]

Yes my country is on the list

[Colinjbarr]

Yes my country is on the list

[Colinjbarr]

@gdio53 

Yes my country is on the list