Enable maps for run

[ScottyT72]

Hi,

I recently bought a Charge 6.

I cannot find a way of tracking my runs on maps. 

Months ago, with my old Charge 5, I could go a run, the watch would auto detect this, then after the run I would sync my Fitbit to the app, then click on Activities in the app and see a map of my run, showing a heat map of where my heart rate was highest. 

How do I get this functionality back?

On my fitbit, the "Auto Start" and "GPS" setting for "Run" is on. Same for "Walk" (which I enable for those parts of the run where I'm knackered!)

My Fitbit is using internal GPS. I live in an estate with houses, I do not live in a heavily wooded area, so reception should not be problematic.

I would not say the Fitbit is tight to my wrist so no blockers there.

Am I missing any settings I need?

My mobile device is a Samsung Galaxy A55. Is it recommended to use its GPS instead? 

[MaCrisGBFitbit]

Hello @ScottyT72!  Welcome to our community forums!

Thanks for sharing the details about the situation with your missing tracking maps. 

Remember that your Charge 6, has 3 different types of GPS. Having built-in GPS, connected GPS and Dynamic GPS and it will automatically connect to your phone's GPS when it is near to conserve battery life.  

In the following help article you can find more information about the GPS How do I use GPS on my Fitbit device.