3 hours ago
- last edited
52m ago
by
MaCrisGBFitbit
3 hours ago
- last edited
52m ago
by
MaCrisGBFitbit
I’m new to the Fitbit community, but immediately I’ve noticed that the Fitbit tracks *drastically* higher walking distances than my phone.
I love the heart rate tracking and other features. It’s also a really nice profile and user interface.
Can anyone explain why my Fitbit would think that I’ve walked 6.83km today vs my phone 3.6km
I’ve had both on me all day, without exceptions..
My wife who also recently got a Fitbit apparently walked 8km the other day despite not leaving the house.
Is there some calibration needed?
Moderator edit: updated subject for clarity
Best Answer2 hours ago
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2 hours ago
@noxka You are basically comparing a wrist worn tracker to a torso worn tracker. Wrist worn trackers can count false steps from arm movements that aren't steps. Please compare your step counts, too. How does the step count compare to the distance? My first Fitbit was the torso worn One. My step counts went up by as much as 1000 steps per day when I moved to a wrist worn tracker. Here are some other thoughts:
There is a setting you can change if your Fitbit is over counting steps. If you wear your Fitbit on your non-dominant wrist, try changing the setting to Dominant (but keep wearing it on your non-dominant wrist). Tap on the device/battery icon in the upper left of your Fitbit app, then your device image. Scroll down to the Device preferences section, tap on it, and change Wrist preference to Dominant. This changes the accelerometer sensitivity. It can reduce, but not eliminate false steps.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best Answer54m ago
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
54m ago
Hello @noxka! It’s nice to see you around!
Regarding the extra step count between your Fitbit and your phone, please consider the following:
To uninstall MobileTrack, follow these steps:
Additionally, please verify in your general information that your height, weight, age, etc. are correct, as this modifies your stride length and this also influences the distance covered.
Take a view to this article for more information How does my Fitbit device calculate my daily activity?
Best Answer