help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Numerous areas are missing since Fitbit App update

yesterday - last edited an hour ago by Fitbit Moderator

yesterday - last edited an hour ago by Fitbit Moderator

Since the latest app update numerous areas are missing the goal tracking over the section, such as sleep, steps, active zone minutes.  The semi-circle used to be filled with color showing how close to your goal you were or past your goal you were. Now, nothing is filling the circle.

 

Moderator edit - clarified subject

Best Answer
0 Votes
1 REPLY 1

an hour ago

an hour ago

Hi @Mcrev and welcome back to the forums. 

I appreciate your message, and I'm sorry to hear that since the last update, numerous areas are missing on your Fitbit app. 

Could you please confirm if you are seeing the same issue explained here ? Day/Week/month/Year steps won’t update.

I understand your feelings about this situation, and this is definitely not the experience we want for our customers.

If it is indeed the same problem, you may need to try uninstalling and reinstalling the application to fix the issue. It's worth a try.

There should be no loss of information as long as you sync your device beforehand.

Please remember to:

Logout.
Uninstall.
Reinstall.
Login.

MarioSFitbit Modérateur Communauté Fitbit - Si mon message vous a aidé, marquez-le comme solution et félicitez-moi !! Avez-vous des conseils pour être plus en forme ? Forum de discussion Santé et Bien Être.
Best Answer
0 Votes