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Fitbit Charge 6 band latches too weak

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I received my Charge 6 on a few days ago. I took the band off today to clean the two parts under running water. I then reattached the band by pressing the two parts onto the body until it clicked, but later when I put my hand into my pants pocket the Charge 6 popped off the band and fell to the floor. I reattached it as snugly as I could, but now I do not trust that the latch mechanism is any good. It seems to be a really poor design - much worse than the Charge 4 this unit replaces. Any suggestions?

Moderator edit: Subject for clarity.

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27 REPLIES 27
I hope so too!!!! As I said I loved the charge 6. Good luck,


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I too had same issue with the Charge 6 (had it with charge 4 too but managed to het it ti stay). I put a light cord tether around my wrist that was tied to the clasp. But i no longer use the charge 6 as it quit work but was refunded my money by fitbit, happy ending.  Using charge 4 currently, no issues

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Yup! Somewhere in Mexico City a happy person found my Charge 6 on the street. (Happy until it drops off THEIR wrist. It's One Ring level perversity)

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Both my skin and partners skin have broken down too with the Fitbit 6 straps.  It has never happened before,  I'm on my 3rd Fitbit. 

The straps fasten awkwardly and are uncomfortable to wear. 

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I Amazoned a metal band that is comfortable. Maybe that would work for you
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When my Fitbit 6 worked I used an after market strap from Amazon . I use the stock strap on the charge 4 I wear now. 


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I had an older version of Luxe and never had problems with bands.  Bought the newest version and the band kept popping off.  Lost during evacuation for Hurricane Milton.  Just ordered the Charger 6 to replace it.  Very nervous from reading these comments that I could loose another.??

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It is possible. Mine has detached a rew time, fortunately always where I
could find it
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