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Fitbit Charge 6 broke at the attachment between the band and the watch

ANSWERED

‎09-04-2025 07:18 - last edited on ‎09-04-2025 12:08 by Fitbit Moderator

‎09-04-2025 07:18 - last edited on ‎09-04-2025 12:08 by Fitbit Moderator

Hi all, 

my Fitbit broke at the attachment between the strap and the watch- it literally fell off my wrist and I was not doing anything forceful at the time. Any advice on how to get it repaired? It is still under warranty. 

 

Moderator Edit: Clarified subject.

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‎09-04-2025 09:18

‎09-04-2025 09:18

Hi @cossalonga.  You can't get it repaired, but please contact Support for warranty options.  

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Best Answer
1 REPLY 1

‎09-04-2025 09:18

‎09-04-2025 09:18

Hi @cossalonga.  You can't get it repaired, but please contact Support for warranty options.  

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer