Fitbit Charge 6 hourly activity doesn't match the app

[WakeNbake]

I recently upgraded from the inspire 2 to the charge 6 and at this point am less than impressed. After the first few days of not receiving sleep data I learned that I needed to spin the device to the inside of my wrist at night before bed to register. Okay, I will deal with it.  But my biggest problem is that I am doing all of  my hourly steps and they register on the fitbit but will short me an hour or sometimes two on the app! I reached out to support twice and have yet to find a solution. Help!

Moderator edit: Subject for clarity.

[RodrigoMFitbit]

@WakeNbake Welcome to the forums. Thanks for reaching out about the time displayed for the reminders to move.

Please note that it is a known situation and Fitbit is addressing already. In this case we can only ask you for your patience as it will be resolved soon. Even if you change the settings it may still show the incorrect time. Please wait around 24 hours and check it again. Thanks in advance!

[WakeNbake]

Fitbit updated yesterday and the problem is still there. The app continues to short me at least 1 hour a day on my hour activities. I keep trying to be patient but it's starting to try mine. 

[Skismo]

I have this problem, so obviously a year later, the issue isn't fixed. In my hourly step count (in the hourly activity section)  in the app, it shows, for instance, my step count between 3pm and 4pm when the time is actually anywhere between 2.00pm and 2.59pm. My app is set the the correct time zone and they are syncing correctly. 

[Vbfaker]

Still a problem. Yesterday my Charge 6 gave me the 11/11 message but the app only showed 8/11. Come on Google. You’re supposed to be better than this!