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Fitbit Charge 6 not pairing with phone

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Hallo,

Mijn fitbit wil niet koppelen aan mijn telefoon.

ik heb de fitbit al op nieuw opgestart. Ik heb de app van mijn telefoon verwijdert en op nieuw er op gezet.

Ik heb bluetooth verschillende keren aan en uit gezet. 

Maar de telefoon wil niet de fitbit koppelen

 

Moderator Edit: Clarified subject.

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Welcome to the Fitbit Community, @Jenny-2551. We're sorry to hear that your Charge 6 is not pairing with your phone. 

To prevent confusion, we ask that users keep shared links to the language of the forum in which they are participating. We currently support French, Italian, Spanish, German, Japanese and English and hope to support more locales in the future!

I'd recommend getting in touch with our Support team via email so you can receive assistance in Dutch.

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