Fitbit Charge 6 order still not dispatched

[ClaireScarrott]

I ordered my fitbit charge 6 mid December and it has yet to be dispatched.  I had hoped to have it for Christmas.  I ordered it throught the fitbit website.  Can anyone tell me when I can expect it please.

Moderator edit: Subject for clarity.

[RiekoC]

Hello @ClaireScarrott 

You should contact Fitbit support (<-- click link) regarding your Fitbit order. They are the ones who can see the status of your order. Those of us who help out on this forum don't have access to that information.

[RodrigoMFitbit]

@RiekoC Thanks for your advice. 

@ClaireScarrott Welcome to the forums. Thanks for your post about your Charge 6 order. I am sorry to read you expected your order sooner. As soon as your order ships, you will receive an update via email. 

I was informed though, that your inquiry has been accepted at customer support. They will provide you with a suitable resolution. I appreciate your patience!