Fitbit Charge 6 won't connect to Google Maps

[bll88]

My brand new fitbit Charge 6 won't connect to Google maps

[EstuardoFitbit]

Hello there @bll88, welcome to the Fitbit Community! 

Thanks a lot for taking the time to share this situation with us, I'd love to help you out!

There could be several factors preventing Google Maps from working properly. Please let's start by making sure that your app is up to date, as well as your cellphone OS. Once you have done that, let's try the steps described on this help site under the title "Why isn’t Google Maps working on my Fitbit device?".

[bll88]

I went through all of the steps in the Help Site link you attached and it still won't launch google maps on my fitbit charge 6