Fitbit app freezes when checking AFib notifications

[BobN1977]

Wnen I click on Set Up for the Irregular Heartbeat Notification the app just freezes. I don't even get to the Get Started screen it is just blank and frozen. I have tried powering down my phone, logging out the Fitbit App, all with the same result.

Moderator Edit: Clarified subject

[tjwhite99]

I’m having this problem too.  I found it’s a known issue from at least a month.  Fitbit support knows but no update on when a fix will be available.  See this other thread where it’s been reported and commented for some time. https://community.fitbit.com/t5/Android-App/Afib-notifications-set-up-and-history-greyed-out/td-p/55...

[VanessaT77]

I have the same problem. Hope it gets solved soon because this feature was the main reason why bought the Fitbit

[gdio53]

What app version are you using?  I recently updated to Android version 4.08 and can access the Irregular rhythm notifications settings.

[RiekoC]

Hello @BobN1977 , @tjwhite99 , & @VanessaT77 

As @gdio53 mentioned, the issue with Irregular Heartbeat Notification is supposed to be fixed in Fitbit app version 4.08. You should be getting the update soon, if you haven't already gotten it.

[BobN1977]

Thanks. I was able to install with version 4.08

[RiekoC]

Hi @BobN1977 

Thanks for letting us know that you were able to install the Irregular Heartbeat Notification after you updated to app version 4.08.

Hopefully, the other users will have similar success.