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Fitbit app not allowing Charge 6 and Pixel 3 watch to work in same account

ANSWERED

‎07-13-2025 09:55 - last edited on ‎07-13-2025 09:58 by Fitbit Moderator

‎07-13-2025 09:55 - last edited on ‎07-13-2025 09:58 by Fitbit Moderator

Hopefully Google will decide to allow the Charge 6 and a Pixel 3 to work in the same Fitbit account.  Very frustrating that this is not allowed!

 

Moderator edit - updated subject for clarity

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‎07-13-2025 10:07

‎07-13-2025 10:07

Hi @DG58 and warm welcome to the Fitbit Community!

I appreciate your message, and I totally understand your idea. 

Unfortunately, it's not possible to use multiple devices that use the Fitbit Gallery to one account. 

This is explained in the following help article: Using multiple Fitbit devices on one account. However, there are some requests made in the feature suggestions forum that are geared towards the idea you raised: 

This type of suggestion is welcome in the forum Product Feedback where users can post their ideas about what they would like to find on their devices.

To learn more about how Fitbit decides what product feedback is developed, visit our FAQs.

 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA

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1 REPLY 1

‎07-13-2025 10:07

‎07-13-2025 10:07

Hi @DG58 and warm welcome to the Fitbit Community!

I appreciate your message, and I totally understand your idea. 

Unfortunately, it's not possible to use multiple devices that use the Fitbit Gallery to one account. 

This is explained in the following help article: Using multiple Fitbit devices on one account. However, there are some requests made in the feature suggestions forum that are geared towards the idea you raised: 

This type of suggestion is welcome in the forum Product Feedback where users can post their ideas about what they would like to find on their devices.

To learn more about how Fitbit decides what product feedback is developed, visit our FAQs.

 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA
Best Answer