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Fitbit app sleep issues

If I take a nap, 90% of the time, Fitbit doesn't automatically log it. So I add a sleep log. But it doesn't show up. So I added again. And it still doesn't show up. Most of the time, I have to add the sleep log 3-4 times before it actually shows up in the app. What's wrong with the app that it isn't detecting the sleep automatically, b and that I have to add it multiple times before it successfully saves to the app?

 

Moderator edit: clarified subject.

 

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Hello @DonInDallas 

How long are your naps typically? If they're less than an hour, that would explain why your Charge 6 isn't tracking your nap. Fitbit devices track sleep when you haven't moved for at least an hour. 

Regarding the problem with logging additional sleep, I know there's been an issue with sleep log editing that the team is aware of. For now, please submit this issue using the Feedback option in the Fitbit app:

  • Tap your picture in the upper right of the Today page in the Fitbit app
  • Tap Feedback in the menu that opens. If you see Report issue in the menu, tap that instead. 
  • Complete the prompt and submit

The Feedback & Issue reports are received by the team for review. 

Rieko | N California USA MBG PE

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@RiekoC - this happens regardless of the length of my nap.  They can be 50 minutes or 2 hours.  And I don't care about whether or not it tracks them - I'm saying that when I manually add the Sleep Log, it doesn't save it until I've added it 2-3 times.  So I'll report this.  Thanks.

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