Fitbit charge 6 screen upside down will not change to non dominant wrist

[Kathleen56]

Hi 

I was given this Fitbit Charge 6 as a Christmas present. My watch will not recognise the non dominant wrist and so the screen is upside down. I have tried wearing it for days on my left wrist to see if it would reset. I have reset and resynced so many times and nothing. I cannot find any help anywhere. Thank you

[JohnnyRow]

Sorry but the screen does not flip display for you depending on your choice of dominant wrist.  It's just up to you to get used to managing to deal with it that way, or switch wrists.

[Kathleen56]

Are you telling me I can only use this watch on my right wrist? All other
fitbit that I have had I could wear on my left wrist with the button facing
outwards...

[LZeeW]

@Kathleen56   Can you please clarify your issue?  All Fitbits with one button behave the same way -- the screen is right side up when the button is on the left.  The button is pointing to your elbow when it is on your left wrist.  If your screen is flipped (I've seen reports of this on older Charge models, but not the Charge 6), try a restart.  Contact Support if your screen stays flipped.

[Kathleen56]

Hi LZEE
Thanks for responding my last fitbit broke so I don't have it to look at
but I was almost certain the button for the left wrist was facing towards
the fingers that I used my index finger on it. Oh well maybe it's me that
confused 😂
Thanks again

[Rich_Laue]

If your dominant arm is the right wrist. The user is supposed to wear the watch on their non dominate arm, so that it doesn't interfere. Being a button, and in the center, it was designed to be pressed with the thumb. 

[ramblingmaam]

Release the device from the straps and switch what side they're on, that will fix your problem