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Fitbit Charge 6 - Battery drains too fast

‎05-12-2025 15:22 - last edited on ‎05-14-2025 10:58 by Fitbit Moderator

‎05-12-2025 15:22 - last edited on ‎05-14-2025 10:58 by Fitbit Moderator

My charge 6 will not stay charged and drains within a couple of hours. It has been stuck on the same date, time and # of steps and will not sync to app. I’ve cleaned the connectors and changed adapters as well as restarting the device. I’ve only had this device a little over one year. Help please. 

Moderator edit - updated subject for clarity 

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1 REPLY 1

‎05-14-2025 11:01 - edited ‎05-14-2025 11:02

‎05-14-2025 11:01 - edited ‎05-14-2025 11:02

Hi there @Nee68!

A warm welcome to the Fitbit Community!

Thank you so much for letting us know that your Charge 6's battery is draining too fast and that your Fitbit is not syncing. Thank you for all your efforts too.

I suggest you follow the tips from this article: Extend your Fitbit device's battery life 

Regarding the syncing issue, have you already updated the Fitbit app? Please try to check if there's an update pending and then follow the 11 steps described here: Why won't my Fitbit device sync? 

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