help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit is just not tracking past 3 weeks

‎03-02-2025 04:55

‎03-02-2025 04:55

My Inspire 2 stopped giving me Deep/REM sleep 3 weeks ago and my HRV and BR doubled. Data was very out of whack. After a few days, no HRV or BR data showed each morning, but the app says they are in range. So I thought my older Inspire 2 needed to be replaced. Bought a Charge 6.  Problem still continues the past week with new Charge 6. No REM or Deep sleep, no BR, no HRV readings, but says BR and HRV are in range. I tried to see what times yesterday I got my highest HR and it keeps just showing my 2 minutes from today so far. I've reinstalled the app, checked for updates and paid for the new watch. Google and Fitbit need to fix their stuff. 

Best Answer
2 REPLIES 2

‎03-02-2025 09:32

‎03-02-2025 09:32

Agreed. About two years ago I dumped my Charge 5 because they didn't have a fix. Decided to try a Charge 6 and in two months there are already a number of problems.

Best Answer

‎03-04-2025 05:42

In response to Dawn2007

‎03-04-2025 05:42

Seems they fixed something. Today i finally have readings for Deep/ REM sleep, BR, and HRV. I'm not sure how accurate they are. Usually my sleep is higher than I thought, despite my brief overnight wakings.  My HRV is still crazy high (more than double my previous best of 40). But I've been dealing with stress recently. I think the issue is improved and closer to what it was before the problem. Curious if others think the readings are correct now that they're back.

Best Answer