GPS maps not found on app with Charge 6

[Jmb222]

I am able to see my GPS map while I am walking. However, when I am done walking and tap 'Finish' all I see is a statistical summary of my walk but I don't see the map.  I do see the map if I log into my Fitbit account on a PC.  Where can I find the maps within the Fitbit app on my iPhone? or do they no longer existing under Google's version.  I've double checked settings and everything seems to be set correctly.

[LZeeW]

Hello @Jmb222 and welcome to the Community.  It sounds like you are tracking your walk in the Fitbit app by tapping on the green + sign, then Start exercise.  This is a feature Fitbit calls MobileRun.  To put it bluntly, MobileRun is an obsolete way of GPS tracking for current Fitbits.  Please use the Exercise app on your Charge 6 with the Walk shortcut and GPS on.

[Jmb222]

Thanks for the prompt response. Just a couple follow questions.

I noticed when i use the MobileRun, as you described, the Exercise app on my watch is automatically activated as well so I'm not sure if that makes a difference regarding the maps.

Will I still be able to see the maps on my phone if I only use the Exercise app on the charge 6?  

If MobileRun is still a feature in the app, shouldn't it still work? (even if considered obsolete?) 

[LZeeW]

@Jmb222   The Charge 6 has an additional feature in the Exercise app that isn't in previous models.  It's called Walk Detect and it opens the Exercise app with the Walk shortcut.  I think that is what is activating.  That might make a difference in seeing a map, using two tracking features at once.  I took a walk using MobileRun in my iPhone and I got a map.  I disabled the Walk Detect on my Sense 2 a while ago, because I don't use it.

I recommend using the Exercise app on your Charge 6 with GPS.  There is a setting in the Settings app on the Charge 6.  I recommend Dynamic or Phone, because the Built-In GPS can be erratic.  I know it's a real issue on the Charge 5, so I suspect the Charge 6 is similar.

When I wrote that I consider MobileRun obsolete for current trackers, I was referring to the fact that MobileRun only has 3 activity choices, all current devices have the Exercise app, and MobileRun doesn't include your heart rate graph.  I got a map, so it seems to be working within its known limitations.