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Goals /settings revert

‎03-09-2026 13:55

‎03-09-2026 13:55

I have my goal set for a 500 calorie deficit.  This morning it was fine, but at some point afterward it now has my goal set to eat only 1000 calories, which was where I had it set many months ago.  I have reset back to a 500 calorie deficit over and over.  I have restarted my phone.  I have restarted the app.   I have offloaded and reinstalled the app.  I restarted my fitbit device.  I have synced and synced.  It will initially show my setting is at a 500 calorie deficit for anywhere from 2-20 seconds then reverts back to 1000 calories per day.  

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6 REPLIES 6

‎03-09-2026 14:03 - edited ‎03-09-2026 14:03

‎03-09-2026 14:03 - edited ‎03-09-2026 14:03

Hi @KRHS, and welcome back to the forums. 

Thank you for your message and for all the troubleshooting steps you tried. I'm sorry to hear about this situation. 

Are you seeing an error message when trying to change your goals? 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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‎03-09-2026 14:05

‎03-09-2026 14:05

@KRHS   Users of both phone platforms are having food plan issues.  This is an app issue, not a tracker issue.  I recommend checking for updates in the Android or iOS app forum, depending on the type of phone you use.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎03-09-2026 14:08

In response to MarioSFitbit

‎03-09-2026 14:08

No, no error message.  It appears to work for a few seconds, then reverts on the Food screen.   Typically it tells me how many calories I have left with the 500 calorie deficit, but not just says "1,000 Cal daily calorie goal."  It was fine this morning and started reverting on its own.

 

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‎03-09-2026 14:09

In response to LZeeW

‎03-09-2026 14:09

Thank you.  Last time I had similar problems it was the app and was eventually fixed, but it sure is aggravating.

 

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‎03-10-2026 12:26

In response to MarioSFitbit

‎03-10-2026 12:26

This is happening to me as well.  Goal reverts to something I have never set (a number) vs deficit.  So it shows the number goal instead of calories remaining.  No error message.

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‎03-10-2026 13:01

In response to jfasbend

‎03-10-2026 13:01

This is happening to me too. Have someone found a solution?

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