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Heart rate wont display on app when set to Focus

ANSWERED

‎11-15-2023 07:06

‎11-15-2023 07:06

 Its pretty much what the title says. The Charge 6 can detect my heart rate, the app can detect my heart rate, but when I set the focus to heart rate it just displays the heart icon but no number. Has anyone noticed this? FYI this feature worked normally when I bought the thing. This issue just started a few days ago. 

IMG_4484.png

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Accepted Solutions

‎11-15-2023 08:23

In response to Raineyday52

‎11-15-2023 08:23

@Kris74  @Raineyday52   If you are iPhone users, this is a known bug with version 4.03 of the Fitbit app.  An app update is rolling out and it will fix this for you.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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2 REPLIES 2

‎11-15-2023 07:25

‎11-15-2023 07:25

I'm having the same problem with my Fitbit 6.  It just started a few days ago. No heart rate . 

Best Answer
0 Votes

‎11-15-2023 08:23

In response to Raineyday52

‎11-15-2023 08:23

@Kris74  @Raineyday52   If you are iPhone users, this is a known bug with version 4.03 of the Fitbit app.  An app update is rolling out and it will fix this for you.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer