How do I put my Charge 6 band for it to remain connected?

[Widkers16]

For some reason since I have had my charge 6 watch no band that I have bought and the one that came with it will not start connected to my charge 6 watch face 

Moderator edit: edited title to clarity.

[CrisVillaFitbit]

Welcome back to the community, @Widkers16.

Thanks for letting me know your situation in regards to your Charge 6 band.

I recommend you to check this article to improve the situation, specifically the part 'How do I put on my Fitbit device?' on wrist-based devices and 'What are some tips to make sure I wear my Fitbit device correctly?'.

Let me know how it goes once I you've followed these steps.

[RiekoC]

Hello @Widkers16 

Some users reported that they have to gently push the tab on the latching mechanism towards the center of the device until they hear/feel it click into place. Then it doesn't disconnect when gently tugged. Look at the section titled: How do I change the band on my Fitbit from the link provided by the Moderator.

If this doesn't work, it's possible that the latching mechanism is defective and you should contact Fitbit support (<-- click link). Let them know that the bands that came with your Charge 6 will not stay connected to the device.