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How to contact customer care - Charge 6 not working

ANSWERED

‎03-15-2025 11:45 - last edited on ‎03-16-2025 07:24 by Fitbit Moderator

‎03-15-2025 11:45 - last edited on ‎03-16-2025 07:24 by Fitbit Moderator

How to contact costumer care

 

Moderator edit - updated subject for clarity

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‎03-15-2025 12:57

‎03-15-2025 12:57

you'll need to contact customer support by going to this page - click to go there - and filling out the required fields. As you progress, you will go from page to page, adding any required information. Ultimately you will arrive at the place where you can decide to receive or to make a call directly to support. It's the way you'll get things going.

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

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2 REPLIES 2

‎03-15-2025 12:57

‎03-15-2025 12:57

you'll need to contact customer support by going to this page - click to go there - and filling out the required fields. As you progress, you will go from page to page, adding any required information. Ultimately you will arrive at the place where you can decide to receive or to make a call directly to support. It's the way you'll get things going.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎03-16-2025 06:02

In response to Odyssey13

‎03-16-2025 06:02

Thanks for the useful information. 

Reason behind contacting coustmer  care is my new fitbit charge 6 is not working.

Trying to get call back option but unable to contact them

Will try again and update.

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